1. The return form is a completed and signed return form. The form is available in an electronic version. | OPEN FORM.  
2. Packed with the signed form and receipt (or invoice), send to the address.:

VRISTON Sp. z o.o.
ul.Jana z Kolna 36, 81-351 Gdynia
NIP: 588-000-72-43

Additional remarks:

- A written withdrawal notice is allowed. 
- You have the right to withdraw from the contract without giving any reason and return the purchased products (goods) in unaltered condition within 30 days of receiving the shipment. 
- Payment will be returned to the bank account stated on the return form.
- Payment will be returned to the bank account stated on the return form. 
- In the event that the returned products are incomplete, damaged or will wear signs of exploitation, VRISTON Shop will be entitled to claim damages from you. 
- We do not accept returns shipped at the store.

For questions and notifications concerning returns, please send an email to:


- The customer is entitled to submit a complaint in a form other than the complaint form. 
- As part of the complaint, the Customer is entitled to withdraw from the contract, make a statement declining the price, requesting repair of the goods or repairing the goods. Detailed description of the complaint procedure is contained in the Terms and Conditions.

Complaints are not subject: 
- Mechanical damage (abrasions, abrasions, upholstery, etc.) caused by causes other than the defect in the shoe, 
- Damage resulting from model mismatch to body build, 
- Damage resulting from improper use and maintenance of the goods, 
- Damage resulting from normal wear and tear, 
- Damage caused by misuse of the product, 
- Reservations regarding the convenience of the goods, unless they are based on the characteristics of the goods that the Store has provided, 
- Discoloration caused by improper use and maintenance of the product.

If you have questions or complaints, please email us: 

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