1. The return form is a completed and signed return form. The form is available in an electronic version. | OPEN FORM.
2. Packed with the signed form and receipt (or invoice), send to the address.:
VRISTON Sp. z o.o.
ul.Jana z Kolna 36, 81-351 Gdynia
NIP: 588-000-72-43
Additional remarks:
- A written withdrawal notice is allowed.
- You have the right to withdraw from the contract without giving any reason and return the purchased products (goods) in unaltered condition within 30 days of receiving the shipment.
- Payment will be returned to the bank account stated on the return form.
- Payment will be returned to the bank account stated on the return form.
- In the event that the returned products are incomplete, damaged or will wear signs of exploitation, VRISTON Shop will be entitled to claim damages from you.
- We do not accept returns shipped at the store.
For questions and notifications concerning returns, please send an email to: biuro@vriston.com
Remember:
- The customer is entitled to submit a complaint in a form other than the complaint form.
- As part of the complaint, the Customer is entitled to withdraw from the contract, make a statement declining the price, requesting repair of the goods or repairing the goods. Detailed description of the complaint procedure is contained in the Terms and Conditions.
Complaints are not subject:
- Mechanical damage (abrasions, abrasions, upholstery, etc.) caused by causes other than the defect in the shoe,
- Damage resulting from model mismatch to body build,
- Damage resulting from improper use and maintenance of the goods,
- Damage resulting from normal wear and tear,
- Damage caused by misuse of the product,
- Reservations regarding the convenience of the goods, unless they are based on the characteristics of the goods that the Store has provided,
- Discoloration caused by improper use and maintenance of the product.
If you have questions or complaints, please email us: reklamacje@vriston.com